Progress test 1 Answer key.docx

Progress test 1 Answer key

Listening (10 marks)

1 a              2 c              3 a              4 b              5 a              6 b              7 b              8 a              9 a              10 c

Vocabulary (15 marks)

11              internship

12              advice

13              allowance

14              qualification

15              recognition

16              energy

17              emissions

18              in agreement

19              off

20              technology

21              wave

22              panels

23              slouching

24              eyes

25              staring

Language (15 marks)

26 b              27 d              28 c              29 e              30 a

31              spots, dots

32              home, hone

33              practising, practice

34              rejog, rejig

35              pejorating, pejorative

36              —

37              The

38              a

39              The

40              a

Skills (15 marks)

41 e              42 b              43 f              44 a              45 c              46 g              47 d              48 h

49              could consider

50              clarify

51              meant

52              agree

53              keep going on

54              keep our options open

55              would be

Reading (10 marks)

56              False

57              True

58              False

59              False

60              True

61              True

62              False

63              False

64              True

65              False

Writing (15 marks)

See Examiner’s notes.

Model answer to Writing task

Subject: Promotional giveaway bags

Dear Ms Lawrence

I’m writing to express our dissatisfaction with your service. Your company failed to deliver our complete order on time.

We received delivery of 100 promotional giveaway bags on 17 November, three weeks later than scheduled. However, the order was for a total of 1,000 bags. I immediately called your customer services department and asked for the missing 900 bags to be delivered in time for our trade show on 19 November. I pointed out that, as it was your mistake, it was your responsibility to correct it. I was promised that the additional bags would be delivered in time for the show.

However, we did not receive this delivery until 25 November. The trade show was over by then. As a result, we lost the opportunity to make contact and communicate with important customers, which could have serious consequences for our business.

The paperwork for the order and the packing list that came with the 100 bags both specified 1,000 bags rather than 100. Your company failed to check that the order was complete and failed to respond to our request to correct the mistake. We therefore request that you refund our entire payment.

Yours sincerely