CAREER PATHS Secretarial.pdf

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Published by Express Publishing
Liberty House, Greenham Business Park, Newbury,
Berkshire RG19 6HW
Tel.: (0044) 1635 817 363
Fax: (0044) 1635 817 463
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http://www.expresspublishing.co.uk
©
Express Publishing, 2011
Design and Illustration
©
Express Publishing, 2011
First published 2011
Made in EU
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form, or by any means, electronic, photocopying, or otherwise, without the prior
written permission of the publishers.
This book is not meant to be changed in any way.
ISBN 978-0-85777-860-4
Acknowledgements
Authors' Acknowledgements
We would like to thank all the staff at Express Publishing who have contributed their skills to producing
this book. Thanks for their support and patience are due in particular to: Alex Newton (Editor in Chief);
Sean Todd (senior editor); Steve Miller (editorial assistant); Richard White (senior production controller);
the Express design team; Sweetspot (recording producers). We would also like to thank those institutions
and teachers who piloted the manuscript, and whose comments and feedback were invaluable in the
production of the book.
Every effort has been made to trace all the copyright holders.
If
any have been inadvertently
overlooked, the publishers will be pleased to make the necessary arrangements at the first
opportunity.
Virginia Evans
~u~
Express Publishing
Unit 1
- Office supplies
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Unit 2
- Office furniture
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Unit 3
- Reference books
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Unit 4
- Office machinery
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Unit 5
- Office documents
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Unit 6
- Greeting visitors
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Unit 7
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Helping visitors
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Unit 8
- Office schedules
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Unit 9
- Phone calls
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Unit 10
- Qualities of a good employee
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Unit 11
- Departments
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Unit 12
- Answering the phone
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Unit 13
- Making appointments
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Unit 14
- Business letters
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Unit 15
- Graphs and charts
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Glossary
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34
0
Before you read the passage,
talk about these questions.
1
What supplies does a secretary use at work?
2 Where does a secretary get supplies from?
Vocabulary
Reading
E)
Match
8
Read this article from a business magazine. Then,
choose the correct answers.
1
the words (1-7) with the
definitions (A-G).
1
_
folder
What is the article mostly about?
2
_
in charge of
A
Where to order office supplies.
B
What supplies a business needs.
C
A good method for ordering supplies.
3
_
paperclip
4
_
office supply store
D
Why supply stores can give discounts.
2 According to the article, what is true of the best way to
order supplies?
5
_
tape
6
_
staple
7
_
order
A
a request for products
B
an object that slides over
papers to keep them together
A
Employees create lists of supplies once a year.
B
One person is responsible for placing supply orders.
C Employees contact stores directly to purchase supplies.
D
Employees should ask the supply store for discounts.
c
a sticky material that keeps
objects together
3 Why
is
it bad for employees to order their own supplies?
D
an object to store and organize
papers in
E
a place that sells business supplies
F
responsible for something
A
It
is
costly for the employer.
B
It results in lost supply lists.
C It
increases
shipping mistakes.
D
It takes longer to receive items.
G
a metal object pressed through
papers to hold them together
4

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